At theluxuryinvite.com, we are committed to delivering high-quality invitation videos in a timely manner. Please read our delivery policy below:
1. Delivery Timeframe
Standard Delivery: Our standard delivery time is 2-3 business days from the date we receive all necessary materials and information from you.
Rush Orders: If you need your video sooner, please let us know. Rush orders may be accommodated for an additional fee, and the delivery time will be agreed upon at the time of the order.
2. Delivery Method
Your final video will be delivered digitally via whatsapp or through a secure download link. We ensure that the video format is compatible with most devices and platforms, typically in MP4 format.
If you have specific format requirements or delivery preferences, please inform us when placing your order.
3. Customer Responsibilities
To ensure timely delivery, please provide all required materials (photos, videos, event details, etc.) and feedback promptly.
Delays in providing necessary materials or approvals may result in a longer delivery timeframe.
4. Revisions and Approval
After delivering the initial draft of your video, we offer up to 3 free revisions to make sure you are satisfied with the final product.
Each revision request should be made within 10 days of receiving the draft, with clear and detailed feedback for the necessary adjustments.
Once you approve the final version, the project will be considered complete, and the final video will be delivered.
5. Contact Information
For any questions or concerns regarding your order or delivery, please contact us at editinghouse2.0@gmail.com or whatsapp no. +91 9027209043 We are here to assist you and ensure you have a smooth experience with theluxuryinvite.com
Thank you for choosing theluxuryinvite.com for your invitation video needs. We look forward to creating something special for your event!